If your computer is running Windows 7, Windows Vista, Windows XP or an earlier version of Windows, the issue you’re experiencing may be fixed by using a different browser.
I Missed The Live Stream
If you miss the live stream, you can watch on demand at your convenience by clicking here.
I Can't Hear Anything
Depending on your settings, some videos will play muted until you unmute the video. Check to ensure your video is unmuted and that your speakers are on and turned up.
Occasionally we experience technical difficulties, but be assured our media team is monitoring and correcting any technical issues in real time.
Live Stream vs. On Demand
A Live Stream is a video that you watch in real time or “as it happens” Our live stream begins at 10:25am every Sunday morning.
On-Demand (also referred to as Video On Demand or VOD) allows the viewer to watch the selected content whenever at his or her convenience. With On-Demand, viewers can pause, play, fast-forward, rewind, and re-watch the service On-Demand as much as they would like.
All I See Is "Video Unavailable"
If you see a black screen with the message “Video Unavailable” – we haven’t gone live yet. Please be patient and refresh the page, it will automatically begin playing when we are live.
Generally we are live at 10:25am, based on the Facebook server time.
I Receive An Error Message
Periodically, you may get an error stating that the content cannot be displayed at this time. This is an issue with our streaming provider and we cannot rectify that situation. Wait a minute or two, and retry. If necessary close your browser and reopen it.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.